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The plan has four pillars comprising areas that our planning process
identified as needing attention over the next three years for us to
achieve our goals:

People

Strategic Focus: We are a people-first organization invested in the happiness
of our staff, volunteers, and donors.

  Strategic Guideposts:
	 • A total compensation approach
	 • Work flexibility
	 • The sharing of rewards
	 • Investing in personal development
	 • Mindfully creating community amongst our donors
	 • Powerful stewardship of everyone’s time, talent and treasure

  Outcomes:
	 • NDHF is seen as an employer of choice
	 • Volunteers see a strong ROI on their investment of time and talent
	 • Donors find fulfilment through supporting us
	 • We meet and exceed our fundraising targets

  Metrics/KPI’s
	 • Staff turnover
	 • Donor engagement scores
	 • Volunteers
	 • Donations from individuals

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